FAQ

1. How do I find charging stations near me?

   Our app uses your location to display nearby charging stations. You can also filter stations by availability.

2. How do I pay for charging?

   We support various payment methods, including Visa/Mastercard credit cards, Apple Pay, Google Pay, and FPS.

3. How do I know if a charging station is available?

   You can filter stations by "available" in the app to see only those currently free for use.

4. Can I see the pricing for charging at each station?

   Yes, pricing information is displayed for each station. It may vary based on time of day, charging speed, and station operator.

5. What charging speeds are supported?

   We support various charging speeds, including Level 2 (AC) and DC fast charging. Details are available for each station.

6. Can I get directions to a charging station?

   Yes, our app opens the Maps app to provide turn-by-turn directions.

7. How do I report a problem with a charging station?

   You can report issues by using the contact information provided in the "About Us" section of the app.

8. How do I contact customer support?

   You can reach our support team through the contact information provided in the "About Us" section of the app.

9. What are the support hours?

   Our support team is available 0900-1800.

10. How do I provide feedback on the platform?

    We welcome feedback! You can submit feedback through our app using the contact information in the "About Us" section.